FAQ & Contact

How can I support Känguru?

You can support us in many different ways. Donations are essential for us, as the South African government only pays a portion of the necessary costs for the operation of the home. We are always very happy to receive donations in the form of money, as we can then use it where it is needed most urgently. Occasionally, we are also on the lookout for specific material items that are needed at the home right now. Follow us on our Instagram and Facebook channels to see what in-kind donations are needed right now and if you can contribute. As a Känguru volunteer, you'll be giving your life to our children and contributing to a better quality of life for them.

How do donations in kind work?

You would like to help Känguru with a donation in kind? We are glad that you think of us. But currently the freight costs are higher than the things we buy directly on site. It's best if you follow us on Facebook or Instagram, because we always post info there when donations in kind are needed. If you donate money, you are also welcome to specify what exactly the donation money should be used for, but with free donations we can decide better and on a daily basis where the need is greatest.

How can I help most effectively?

Free donations are the most effective way to help. Because we can then use the money exactly where it is needed most.

Why are permanent donations so helpful?

We are very happy about your permanent donation, because this means planning security for us. Donations without earmarking are extremely important for our work, because we can use these funds flexibly where they are most urgently needed. You decide whether you want to donate annually, semi-annually, quarterly or monthly. With your permanent donation, you provide particularly valuable support and enable safe and reliable care and assistance. Set up a standing order at your bank for a permanent donation or use our donation form. Or take over a sponsorship for a child or the children's home in general, this also helps the children a lot.

How do I get a donation receipt?

A donation is tax deductible upon presentation of a receipt to the tax office. Up to 300 € you don't need a receipt - for the tax office the payment receipt is sufficient. Please include your postal address in the reason for transfer and we will send you the donation receipt by mail, in case you need a donation receipt.

What do I need to know about volunteering?

During volunteering, you will be involved in the daily activities at the home, such as playing, reading, and crafting with the children. You will also assist with meals and care for the children, including bathing, changing diapers, and helping them get dressed. Additionally, there are various tasks around the house, like making beds, assisting in the kitchen, or doing gardening work. We will consider your strengths when assigning tasks, but some may be less interesting.

You will be responsible for covering your own flight expenses, but we will provide food and accommodation. Your commitment will be six days a week, eight hours per day, on a voluntary and unpaid basis. It is essential to have international health insurance that includes repatriation in case of illness, as well as an extended police clearance certificate. While not mandatory, we strongly recommend having personal liability and accident insurance.

We offer you an unforgettable experience in South Africa, providing insights into the daily life of people, especially children. We will pick you up from the airport, and there will be on-site contacts to take care of you. Although you'll have to manage your free time, our staff will try to involve you in their leisure activities if you wish to participate.